In this course, we take away the fear and mystery of the PC. We introduce the parts, terminology and basic skills everyone needs to know to be comfortable using a computer in a visual, easy-to-understand way.
This training library contains easy-to-follow courses that will get you up to speed using the latest Microsoft Windows 8 and 7 operating systems. You will also learn how to set up email using Microsoft Outlook and discover new features included in Microsoft Office 2013 and take your new-found skills to the next level.
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Select courses in this library have available work-along project files. These are the same files the instructor uses on screen, so you can follow along and reinforce the techniques presented in the lessons.
[ Computer Basics and PC Fundamentals Training ]
Computers are part of our everyday world. Those who have never used one can be intimidated. Those who use one every day have often not been provided basic instructions. In this course, we take away the fear and mystery of the PC. We introduce the parts, terminology and basic skills everyone needs to know to be comfortable using a computer in a visual, easy-to-understand way. Want to know what the Windows operating system actually does or why you should care about RAM? How about what actually happens when you log on? With this online training course, you'll master the fundamentals of the PC so you can enjoy and benefit from it without frustration or fear.
Chapter 1: PC COMPONENTS (48 min) What This Course Covers & PC Overview The Basic PC System Parts Computer Memory Buttons & Lights & Ports, Oh My! The Boot Process
Chapter 2: THE MOUSE (32 min) Mouse Basics Moving the Cursor Mouse Techniques Adjusting Mouse Settings
Chapter 3: THE KEYBOARD (32 min) Keyboard Basics Keyboard Parts Applying Keyboard Techniques Adjusting Keyboard Settings
Chapter 4: OPERATING SYSTEMS (36 min) What Operating Systems Do The Windows® Desktop The Start Menu & Task Bar Configuring Basic Desktop Settings
Chapter 5: WINDOW BASICS (51 min) Minimizing, Maximizing & Menus Resizing Windows & Using Scroll Bars Toolbars, Tabs, Flyouts & Dialog Boxes Understanding Multitasking How to Multitask
Chapter 6: SOFTWARE BASICS (36 min) Software Categories Saving & Naming Files Storage & Media Save & Save As
Chapter 7: PRINTING BASICS (41 min) Printing Concepts & Devices Setting Up a Default Printer Adding & Sharing a Printer Printing a Document Printing Pictures & Canceling Print Jobs
Chapter 8: UNDERSTANDING FILE STRUCTURE (90 min) File System Concepts Folder Hierarchy & Breadcrumbs Navigation Options View Options, Properties & Creating a New Folder Understanding Cut, Copy & Paste Selecting Text Cutting, Copying & Pasting Text Cutting, Copying & Pasting Files Creating Shortcuts & Deleting The Recycle Bin
Chapter 9: NETWORK BASICS (55 min) Network Fundamentals Network Terminology Networking Devices Going Global Reviewing Your Network Setting Up a User Account Setting Up Parental Controls & Switching Users
Chapter 10: BASIC PC MAINTENANCE (30 min) Using Windows Defender Optimizing the System Backing Up Your Data Credits
[ Windows 8 Training Course ]
Windows 8 is the biggest change to Microsoft's operating system in almost twenty years, and in this Windows 8 training course we will get you up to speed and productive as quickly as possible. You will learn how to use the new Start screen and how it works with the desktop, how to customize your settings and preferences and how to use the built-in apps and accessories. You will also learn tips for managing your files and folders, and throughout the course, you'll learn lots of shortcuts.
After finishing this course, you will know how to make Windows adapt to your needs, rather than the other way around. You will learn how to pin important programs and web sites to the Start screen and remove those you don't need. You'll learn tips and shortcuts to manage files and folders, so they will always be at your fingertips and how to search for them if you don't know where they are. You will also learn how Windows can keep you safe from viruses and other malware.
HIT THE GROUND RUNNING (44 min) The Start Screen & the Desktop Modifying the Start Screen Personalizing the Way Your Computer Looks Snapping Apps to the Screen Setting Taskbar Options
CUSTOMIZATION WITH THE SETTINGS APP (38 min) Managing Users Controlling Notifications Configuring Searches Choosing which Apps Can Share General Settings Privacy Devices Wireless & Ease of Access Syncing Your Settings Creating a HomeGroup Windows Update
SETTING OPTIONS WITH THE CONTROL PANEL (89 min) Opening the Control Panel Choosing Default Programs Changing the Screen Resolution & Other Display Items Managing Fonts Changing the Way Your Mouse Behaves Choosing Wallpaper, Background Colors, & Sounds Managing Power on a Laptop Uninstalling a Program Controlling Audio Hardware & the Sounds Windows Makes Getting Info on System Settings & Making Changes Managing Users Staying Safe from Viruses Letting the Firewall Add to Your Safety Mobility Settings for Your Laptop
MANAGING FILES & FOLDERS (57 min) Navigating the File Explorer Viewing Folder Contents Copying & Moving Files & Folders Multiple Explorers, & Sharing & Renaming Files Using & Managing Libraries Searching for Files Backing Up Files with File History Zipping & Unzipping Files
WORKING WITH BUILT-IN APPS (48 min) Calendar Photos Mail People Messaging Music Windows Store
WORKING WITH BUILT-IN ACCESSORIES (33 min) Calculator Character Map Paint Snipping Tool Magnifier
INTERNET EXPLORER 10 (32 min) The New Windows 8-Style IE 10 The traditional IE 10 on the desktop IE 10 - Organizing Bookmarks Security & Performance Features
BASIC TROUBLESHOOTING (14 min) The New Task Manager Deleting Temp Files Credits
[ Windows 7 Training Course ]
Using a computer these days is a requirement. In order to use a PC without it becoming cumbersome and frustrating. You need to know it's operating system and how to navigate, find, open, use and manage the system including its hardware, software and files. This course will review some of the old standby features and hone in on the numerous enhancements in this version. You'll learn the tools to increase reliability, efficiency and security that will optimize the user experience as never before. You'll also find out what jumping, shaking, snapping, streaming and BitLocking are.
Chapter 1: GETTING STARTED USING WINDOWS 7 (48 min) Introducing Windows 7 A First Look at the Windows Desktop Working with User Accounts Users, Passwords & Permissions Exploring Log Out & Power Options
Chapter 2: CUSTOMIZING THE WINDOWS DESKTOP (47 min) Using Icons & Shortcuts Adding Gadgets Customizing Backgrounds & Window Appearance Customizing Sounds, Screensavers & Icons Changing Screen Resolution
Chapter 3: ACCESSING THE START MENU (38 min) Using Start Menu Options Customizing the Start Menu Finding Programs, Files & Settings
Chapter 4: EXPLORING THE REVISED TASK BAR (39 min) Customizing the Notification Area Exploring Buttons on the Taskbar Taking Advantage of Jump Lists Setting Taskbar Properties
Chapter 5: OPTIMIZING THE WINDOWS USER EXPERIENCE (78 min) Moving & Sizing Windows Window Navigation Using Breadcrumbs Window Navigation & Customization Accessing & Configuring Libraries Organizing, Rating & Tagging Files Indexing & Search Options Searching for Files Sharing Files & Folders
Chapter 7: ENJOYING MEDIA (45 min) Playing Audio & Video Using the Media Player Ripping CDs & Creating Playlists Experiencing the Next Level with the Windows Media Center Tapping into the Windows 7 Gaming Experience
Chapter 8: CONNECTING TO A NETWORK (45 min) Networking Overview Getting Started with Windows 7 Networking Working with the Network Adaptor Viewing the Network Map & Changing the Workgroup Mapping a Network Drive
Chapter 9: MAINTAINING YOUR SYSTEM (29 min) Optimizing Performance Using Troubleshooters & the Action Center Using the Problem Steps Recorder Keeping Current with Windows Update
Chapter 10: SECURING YOUR SYSTEM & DATA (34 min) Working with System Restore & Shadow Copies Executing Backup & Restore Implementing BitLocker & BitLocker To Go Credits
[ Microsoft Office 2013 : Getting Started ]
There are many new features in Office 2013: mostly streamlined interfaces, improved collaboration and cloud connectivity. Bob Flisser will show you step-by-step how to use the features that aren't always intuitive. In the first chapter of the course, you'll learn new features that are the same in all the Office 2013 programs. Each of the remaining five chapters will focus specifically on one of the programs: Word, Excel, PowerPoint, Outlook and OneNote.
Chapter 1: NEW COMMON FEATURES (46 min) Opening & Saving Creating a New File & Using Save As Options Managing Your Microsoft Account Activating Touch Mode Exploring New Window Controls Exporting Documents Sharing Documents Inserting Pictures from Online Sources Support for Third-Party Apps
Chapter 2: MICROSOFT WORD NEW FEATURES (36 min) New Word Templates Read Mode with Zooming Read Mode with Comments Automatically Pick Up Where You Left Off Enhanced Review Features Importing Adobe® PDF Files Using Alignment Guides Table Enhancements Setting Word Options
Chapter 3: MICROSOFT EXCEL® NEW FEATURES (51 min) New Excel Templates Sharing Excel Workbooks Flash Fill Recommended Pivot Tables Recommended Charts Chart Formatting Tools Power View Reports Quick Analysis Social Sharing Share Workbooks on the Web with the Excel Button
Chapter 4: MICROSOFT POWERPOINT® NEW FEATURES (55 min) New PowerPoint Templates Sharing PowerPoint Presentations Improved Presenter View & Zoom Tool Alignment Guides Better Control Over Motion Paths Grouping, Merging & Coloring Shapes Commenting Online Collaboration Automatically Picking Up Where You Left Off
Chapter 5: MICROSOFT OUTLOOK® NEW FEATURES (27 min) Exchange ActiveSync New Searching & Navigation Improved Calendar & Lync Meetings People Cards & Social Integration Using the Weather Bar
Chapter 6: MICROSOFT ONENOTE® NEW FEATURES (43 min) Navigation & Adding Subpages Exporting Notebook Content Integrating with Mobile Devices Inserting File Attachments & Printouts Using the Clipping Tool to Insert Text & Graphics Creating a Table Converting a Table to an Excel Spreadsheet Sharing Notes Improved Searching Credits
Really informative & very positive... They cut out all the nonsense and just gave it to me in plain terms: This is what you're going to get - and this is where you'll end up. That's all I wanted really.
David : UK
My advisor told me absolutely everything I needed to know. If I needed to know the specifics of a certain subject, he told me everything about that. He was friendly and really helpful.
Leroy : UK
They seemed very knowledgeable about the course... I made a decision quite easily, based on what they said.
Donna : UK
The advice was good. It wasn't overly complicated, so I wasn't bogged down with words that were unnecessary - and I understood where they were coming from. It was very professional.
Hayley : UK
I'd definitely recommend them. I think the price was very competitive - some of the courses out there were three times the price of what they were offering. To me, it's ideal.
Clive : UK
I feel I got good value for money. If you're a practically minded person, the course is perfect. I've also passed your details onto some other people I work with, because they're also interested in that field.
Lee : UK
I'd give the course 10/10. I've already convinced someone else to do one. I just think it's awesome to be quite honest - as long as you're prepared to put the effort in.
Leroy : UK
The advisor was absolutely brilliant. I felt like he was honest... I just can't fault it really.
Shelley : UK
The advisor was very friendly. He came across as very competent with his knowledge of the industry. He gave me a lot of confidence from that point of view.
Tim : UK
The advisor was fantastic I have to say - the way he described everything and helped me to find the right course. Everything he said made sense.