Order Processing

< Orders : Delivery : Cancellations : Refunds >

Satisfaction Guaranteed!

By scouring the globe to develop partnerships and source the best training materials available today, we provide effective commercially-oriented training, based around a strong understanding of the IT jobs marketplace, and the skills & certification necessary to achieve success.

Ordering, Delivery & Receipts

  • All of our training is online-based, so once we've setup your account, you'll be emailed all the required login and access information.
  • Online programs will normally be dispatched by the next working day of your card being charged.
  • All £UK sterling prices quoted on this website include UK VAT @ 20%.
  • If you're ordering from outside the EU then you can order in $US Dollars (with UK VAT removed). CHANGE CURRENCY
  • Once you've ordered, you'll receive a confirmation email which will also provide a full tax receipt.

Cancellations & Refunds

  • Since we typically dispatch within 24 hours, you need to email us immediately if the order needs to be cancelled.
  • You can cancel your order and receive a full refund for up to 7 days from receipt of your login details.
  • We will refund your card within 24 hours of processing the return, but some card companies can take 5-10 days before this shows up on your statement/account. You will receive a confirmation email of your card refund.
  • Email us at service@onlinelearning.zone with your name & order details (replying to your original order confirmation email is the easiest way).